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How to Register

If you are an existing customerand we have your email address in our store computer systems (you'll know if you do because we send an email containing a link to our bi-annual newsletter).

Create a new account by filling in the registration form, making sure to specify the same email address that we already have on file. Once you've completed the form you'll receive an email asking you to confirm your email address. The email will give you two options to confirm your registration:

  1. merge accounts (merge the existing account with the new account). If you don't get this option, we never found your email address in our database; or
  2. don't merge accounts.

You can begin ordering once you've verified your email address but you won't see your store bonus items and any store credit until the merge finishes. The actual merge of the accounts is invoked manually, just as a final verification. Once the merge completes you'll be able to view any store credit and/or Frequent Buyer bonus items that we have been tracking in our store computers all these years.

If you are an existing customer and we do not have your email address in our store computer system:

Since everything keys off the email address you'll need to have us put your email address into the store system. This unfortunately means a trip to the store. The way things are currently working, that change won't be reflected in the online/web site until the following day. At least one day after we've added your email to the store computer system, you can follow the steps above (just register a new account and specify the email address that you provided the day before in the registration).

If you're a new customer and thereby don't have customer loyalty bonuses or store credit, just fill in the registration form and you are set to begin using the system, once you've confirmed your email address.

At the Water Cooler

I've heard a Great-horned Owl off and on in our yard for years. I happened to see her the other day just before dusk in our large oak tree. She was just waking up from a long day of snoozing, getting a little preening done in preparation for a night of hunting. I got as close as I could to her trying not to scare her away.

"Don't worry," she said casually. "I'm not ready to take off yet." "Wow," I...

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East Bay Times Article

Attracting birds and bees to our yards and gardens is simple, if we provide what they like and need.

Joanie Smith, owner of East Bay Nature in Walnut Creek, says there are five essential elements for success water, food, cover, nesting and safety.

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